FAQs

1. What makes your scenic wallpapers unique?

At Illulart, each design is an original work of art, created with passion. Our promise is simple: you won't find our designs anywhere else. Each design is an Illulart exclusive, ensuring your space will be enhanced with truly unique and incomparable wall art.

2. How do I choose the perfect size for my wall?

To ensure a perfect fit of your panoramic wallpaper, we recommend allowing a safety margin of 10 cm in both height and width when taking measurements. Simply enter the dimensions of your wall in our online customization module. Once this information has been entered, you will be able to choose the framing that suits you best by dragging the customization frame. This process allows us to ensure that the wallpaper fits harmoniously into your space, taking into account any irregularities in the wall.

3. Are the wallpapers easy to install?

Yes, our wallpapers are designed for simple installation. We invite you to consult the tutorials to guide you.

4. How durable are your wallpapers? Our wallpapers are made with high quality materials, ensuring exceptional longevity. They are lightfast, washable and retain their bright colors year after year.

6. Do you offer custom designs?

Exclusive on Demand: A Unique Offer from Illulart

At Illulart we understand that some of our customers are looking not only for originality, but also for absolute exclusivity. To meet this aspiration, we offer an exclusivity service on request. If you have a specific project in mind or want a design that is entirely yours, we are ready to work with you to bring your vision to life. By choosing this option, the design created will be exclusively yours, ensuring that your space reflects a personal and inimitable aesthetic, unmatched elsewhere.

7. How do I maintain my panoramic wallpaper?

Cleaning is simple. A slightly damp cloth is enough to remove dust or small dirt, without damaging the print.

8. What are the delivery times?

Delivery time varies depending on destination. Generally, it takes between 5 and 10 working days after your order is finalized and printed.

9. How can I track my order? Once your order has been shipped, you will receive a tracking number via email, allowing you to track the delivery in real time.

10. Do you have a return policy?

Due to the unique and personalized nature of each wallpaper print, we cannot accept returns or exchanges. Each order is printed on demand to specifically meet each customer's dimensions and design choices. This is why we emphasize the importance of checking your measurements carefully before placing an order. If in doubt or need assistance in taking the correct dimensions, do not hesitate to contact us for advice. We're here to help ensure your custom wallpaper will be perfect for your space.