Delivery and returns

illulart Delivery Policy

Processing and Shipping Times

At Illulart, each piece is treated with care and attention upon receipt of your order. Standard processing time is 3 business days. After processing, your order will be shipped and should reach you within 10 days. We're excited to offer free international shipping on all of our wall art, so you can enjoy our designs worry-free no matter where you are in the world.

Tracking control

As soon as your order is on its way, you will receive a shipping confirmation email including a tracking number. With this number, you will be able to track the delivery of your package directly on the carrier's website, allowing you to see the exact day of its arrival.

illulart Return Policy

Customized Products

We understand that every space is unique, which is why we offer custom creations, made specifically to fit your dimensions. Any product is considered personalized when it is made to measure, according to the dimensions provided by you, our customer.

Due to this customization, we cannot accept returns of custom-made wallpapers. The specificity of each order, being designed to adapt precisely to your walls, makes resale to a third party impossible. In accordance with article L.121-21-8 of the Consumer Code, the right of withdrawal therefore does not apply to these personalized products.

Contact Us

If you have any questions or need assistance, please do not hesitate to contact us at . We are here to help you make your space as beautiful and unique as you imagined.